Customer Success Specialist Job at Figure, Charlotte, NC

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  • Figure
  • Charlotte, NC

Job Description

Figure is seeking a Customer Success Associate to support customers throughout the application process and help them make informed financial decisions. You will learn the Figure ecosystem, assist with HELOCs, and resolve blockers with clear, friendly guidance. No fintech experience is required; training will cover products, processes, and tools. The role emphasizes communication, judgment, attention to detail, and ongoing learning in a fast-paced environment. #J-18808-Ljbffr

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