Job Description

Floor Houseperson

Join the Atira Hotels Family and Build a Legacy of Hospitality!

Reports to: Executive Housekeeper

Job Details

• Work Location: Fairfield Inn & Suites Naperville Chicago. 1820 Abriter Ct, Naperville, IL 60563.
• Job Type: Full-time
• Pay: $16- $17 per hour
• Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Floor Houseperson assists housekeepers in cleaning and preparing guest rooms and ensures all common areas are meticulously maintained for guest comfort.

Key Responsibilities:

• Greet all customers warmly and professionally.
• Retrieve linen and trash from room attendant carts and assigned rooms daily.
• Restock linen carts and closets throughout the day.
• Maintain cleanliness and organization of storage rooms, regularly vacuuming as needed.
• Keep elevators, hallways, walkways, and stairs clean and presentable.
• Assist with special projects like mattress flipping and deep cleaning under the direction of the Housekeeping Manager.
• Operate housekeeping equipment such as vacuums and carpet cleaners.
• Clean hallway doors, windows, and vents.
• Deliver requested items to guest rooms promptly.
• Ensure cleanliness of all guest's common areas including lobbies, restrooms, and pool areas, and vacuum hallways as necessary.
• Handle guest complaints efficiently and courteously.
• Assist other hotel departments during peak periods.
• Perform other duties as assigned by management.
• Perform any other tasks/duties as assigned by the manager/supervisor.

Qualifications:

• High School Diploma preferred.
• Previous hotel experience preferred.
• Ability to stand and walk for extended periods, and lift and bend as required.
• Ability to see, hear, speak, and understand English proficiently.
• Computer literate.
• Strong communication skills with guests.
• Knowledge of the local area is advantageous.

Benefits

• Employee assistance program
• Employee hotel room discount
• Holiday pay
• Paid time off
• Paid training
• Professional development assistance

Why You'll Love Working With Us:

• Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
• Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
• Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
• Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
• Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Fairfield Inn & Suites Naperville Chicago Hotels: Fairfield Inn & Suites Naperville Chicago is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

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