This is a remote position. Job Summary: We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. This role requires a strong knowledge of desktop support, operating systems, computer networking, and troubleshooting techniques. Responsibilities: - Provide technical support to end-users for hardware, software, and network-related issues - Install, configure, and maintain computer systems - Troubleshoot system and network problems - Set up and maintain LAN/WAN networks - Assist with VPN setup and support - Collaborate with the IT team to resolve issues promptly - Utilize tools such as Remedy, Jira, and other IT management software Qualifications: - Proficiency in Linux, Mac OS, and Windows operating systems - Strong knowledge of computer hardware components - Experience with computer networking concepts - Familiarity with VPN technologies - Ability to diagnose and resolve technical issues - Excellent problem-solving skills - Strong communication and interpersonal abilities This position offers a competitive salary based on experience and skills. Join our team to enhance your IT support capabilities in a dynamic work environment.
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