Job Overview An IT Support Specialist will partner with Corporate and Business Unit IT teams. Provide reliable break-fix support on IT hardware and software. Travel between area facilities to support locations within the region with 15% travel expected. Responsibilities Serve as a local point of contact for end users seeking technical assistance Monitor and respond quickly and effectively to requests received through the IT Service Desk and adhere to SLA rules Provide step‑by‑step training for end users and document internal procedures Direct significant, unresolved, or recurring issues to the next level of support personnel Provide accurate information and technical assistance support on IT products, services, software, and hardware Log all service interactions and their resolutions Pass on any feedback or suggestions by end users to the appropriate internal team Stay current with system information, changes, and updates Assist the IT team in other duties as deemed necessary Complete preventative maintenance on various IT related hardware and systems Qualifications Bachelor’s degree relevant to the position or equivalent experience 2-5+ years in an IT professional support role, with experience in decision making, researching, analyzing, and interpreting system infrastructure and application problems Working knowledge of current office and manufacturing software, networking, servers, Active Directory and other Microsoft products with a good understanding of computer systems, mobile devices, and other tech related products Ability to diagnose and resolve technical issues without direct supervision Experience with ServiceNow a plus Proficiency in English Customer‑oriented and ability to stay calm under pressure Strong communication and organizational skills Must have the ability to adapt quickly Keen attention to detail, memory of patterns, and interest in problem solving Ability to lift up to 45 lbs. Equal Employment Opportunity/Veterans/Disability Employer #J-18808-Ljbffr
...Licensed Customs Broker/Brokerage Manager Branch Office - JFK, NYC The Brokerage Manager oversees all customs brokerage operations at JFK, ensuring compliant and efficient import processing. This role manages entry teams, communicates with government agencies and...
...Adoration HealthOverviewAre you a Certified Nursing Assistant looking for a new opportunity? Adoration Private Duty is seeking a passionate, dedicated Private Duty CNA to join our team inGallatin, TN. Our Private Duty CNAs provide expert, patient-centered care. If you'...
"Is your passion in retail? We are looking for a Sales associate at our store in Indianapolis, IN. The ideal candidate will have prior Customer Service experience and solid working knowledge in a retail store environment. Do you have the gift of motivating those around...
...Instead, the intern will help capture and create the content that supports the visibility of the show online. This is an in-person internship opportunity for candidates located in Chicago. Applicants must be available to attend content days, events, interviews,...
...gaming experiences.What You'll DoCreating clean, high-quality 3D assets including environments, props, and charactersDeveloping... ...the development of visual concepts and ideasWorking closely with artists, product and engineering teams to achieve a cohesive artistic...