Job Description

Licensed Nursing Home Administrator (LNHA)Full-Time | Onsite LeadershipLead with Purpose. Build a Strong Community.Mattapan Health & Rehabilitation Center is an 85-bed skilled nursing and rehabilitation facility in Mattapan, Massachusetts, providing Short-Term Rehabilitation and Long-Term Care services to the Greater Boston community.We are seeking an experienced, mission-driven Licensed Nursing Home Administrator (LNHA) to lead the overall operations of Mattapan Health & Rehabilitation Center. This is an opportunity for a visible, people-centered healthcare leader who can balance high standards with genuine humanity—strengthening operations, developing leaders, supporting employees, championing quality, and remaining connected to the residents and families we serve.As Administrator, you will have responsibility for resident care, workforce performance, regulatory compliance, financial results, census development, operational accountability, and the overall experience of residents, families, and employees.The right leader will understand that strong facility performance and compassionate care go hand in hand.The Leadership OpportunityAs Administrator, you will set the tone for Mattapan Health & Rehabilitation Center and provide leadership across every aspect of facility operations. You will work closely with department leaders, physicians, consultants, employees, residents, families, referral partners, and organizational leadership to ensure Mattapan remains a safe, responsive, well-managed, and welcoming care environment. This role requires an Administrator who is visible throughout the facility, comfortable addressing challenges directly, and committed to creating a culture where expectations are clear, concerns are heard, and leaders follow through.Your leadership will directly influence:Quality of care and resident experienceEmployee engagement, development, and retentionSurvey readiness and regulatory performanceStaffing stability and operational accountabilityFinancial performance and responsible resource managementCensus development and referral relationshipsCommunication and trust among residents, families, and employeesThe overall culture and reputation of Mattapan Health & Rehabilitation CenterThe Leadership Style That Will SucceedAre visible, accessible, and connected to daily facility operationsLead calmly and decisively when challenges ariseSet clear expectations and follow through consistentlyDevelop leaders rather than simply directing tasksUnderstand the connection between quality, staffing, census, employee engagement, and financial performanceCommunicate directly and respectfully with residents, families, and employeesBring integrity, sound judgment, and personal accountability to your workKnow how to hold people accountable while still creating an environment where employees feel supportedBelieve strong operations and compassionate care must move forward togetherCompensation & BenefitsCompetitive Executive CompensationComprehensive Benefits PackagePaid Time Off & Holiday Benefits401(k) with Employer MatchLeadership & Professional Development OpportunitiesContinuing Education SupportEmployee Referral ProgramLead a Community Where People MatterAt Mattapan Health & Rehabilitation Center, every member of our team plays a role in creating a community where residents feel respected, families feel confident in their loved one's care, and employees have the support and leadership they need to succeed.As Administrator, you will have the opportunity to shape that experience every day.If you are a Massachusetts-licensed Nursing Home Administrator ready to lead with purpose—we invite you to apply!ResponsibilitiesLicensed Nursing Home Administrator (LNHA) - What You'll Lead:Facility Operations & ComplianceOversee the day-to-day operations of the facility while ensuring compliance with Massachusetts and federal requirementsServe as the facility's designated Compliance Officer and ensure an effective, active compliance programMaintain readiness for regulatory surveys, inspections, audits, and accreditation requirementsLead corrective action and follow-up when compliance or operational concerns are identifiedEnsure infection control, safety, emergency preparedness, fire prevention, and disaster response programs remain current and effectiveMaintain and guide implementation of facility policies and proceduresMonitor incident reports, complaints, and quality concerns and ensure appropriate investigation and follow-upSupport a culture of Quality Assurance and Performance Improvement (QAPI) through data-driven decision-making and continuous improvementResident Care & QualityEnsure residents receive high-quality care and services that promote dignity, independence, safety, and quality of lifeFoster strong interdisciplinary collaboration across nursing, rehabilitation, social services, dietary, activities, medical, and support teamsEnsure care planning, resident assessments, treatment, and documentation meet applicable standardsAddress resident, family, and responsible-party concerns promptly, respectfully, and effectivelyPromote resident rights, privacy, confidentiality, and freedom from abuse, neglect, exploitation, and discriminationMaintain a safe, clean, comfortable, and welcoming environment for residents, families, visitors, and employeesMaintain visibility throughout the facility and develop meaningful relationships with residents, families, and staffLeadership & CultureLead, mentor, and hold accountable department heads and administrative leadersEstablish clear operational, financial, quality, and programmatic goals for the facilityConduct regular leadership meetings to ensure communication, accountability, and operational alignmentRecruit, develop, and retain qualified employees who support the facility's mission and standardsSet the standard for integrity, professionalism, service excellence, and ethical conductEncourage employee engagement, recognition, professional development, and continuous improvementEnsure required orientation, annual training, resident rights, safety, infection control, abuse prevention, and compliance education are completedFoster a culture where employees are encouraged to identify quality concerns and participate in meaningful solutionsStaffing, HR & Payroll OversightOversee staffing levels and ensure the facility has qualified personnel necessary to provide safe, effective resident careProvide leadership in the hiring, development, performance management, and retention of department heads and supervisory personnelPartner with Human Resources regarding employee relations, grievances, performance concerns, Workers' Compensation, FMLA, leave administration, and other personnel mattersMaintain oversight of payroll accuracy, timekeeping, PTO, benefits inquiries, and related administrative processesReview and approve payroll documentation and ensure timely submission of required informationSupport ongoing employee education, training, and professional developmentPromote a respectful, accountable, and collaborative workplace cultureFinancial & Census AccountabilityParticipate in the development and management of the annual facility operating budgetMonitor monthly financial performance and take action to address variances and control operating expensesMaintain strong facility census and support appropriate admissions and occupancy strategiesPartner with admissions, sales, and marketing teams to support census growth and community awarenessMonitor reimbursement-related processes and ensure required documentation is accurate and timelyOversee purchasing, requisitions, supplies, equipment, and contracted services necessary for facility operationsSupport capital planning and make recommendations regarding equipment, repairs, renovations, and facility improvementsMaintain appropriate oversight of resident funds and financial transactions conducted at the facilityCommunity Presence & ReputationServe as a primary representative of Mattapan Health & Rehabilitation Center to residents, families, referral partners, physicians, regulators, and the broader communityBuild and maintain strong relationships with hospitals, healthcare providers, community organizations, and professional partnersSupport marketing and outreach strategies that strengthen census, referrals, and the facility's reputation

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