Job Description

Administrative Assistant East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full-time Administrative Assistant to support our management team, with a primary focus on the Sales Department, followed by the General Manager, Service, and Parts departments. We represent the following brands in our East Bay location: Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, and CF Moto. We value long-term relationships with our customers and are seeking candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills. Qualifications Proficiency in Excel, Word, and general computer literacy required Bilingual (Spanish) preferred Organized, detail-oriented, and able to multitask in a fast-paced environment Comfortable handling confidential information Problem-solving mindset with willingness to learn new systems and processes Key Responsibilities (Primary focus on Sales support, with additional support to GM, Service, and Parts as needed) Sales & Administrative Support: Provide administrative support primarily to the Sales Manager and sales team Answer, screen, and direct incoming phone calls Track incoming calls using Excel Greet customers and direct them to the appropriate department Assist customers in person and over the phone Learn and support sales and delivery processes; coordinate with delivery driver to ensure timely and accurate deliveries Maintain CRM system and update customer information in real time Maintain showroom displays and sales materials Develop familiarity with product lines General Administrative Duties: Perform clerical duties such as filing, photocopying, scanning, and data entry Organize office processes and maintain accurate records Support managers across departments as needed (GM, Service, and Parts) Handle general office requests and assist with day-to-day operations Operate office equipment including printers, scanners, and fax machines Service & Parts Support (as needed): Assist with greeting service customers and scheduling appointments Provide basic support with service documentation and customer communication Help coordinate parts orders and track items when needed Support service team with administrative follow-up tasks Benefits Medical, dental, vision, life, accident, hospital, and critical illness insurance 401(k) Paid Time Off (PTO) Job Type Full-time

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